Information We Collect
We collect information you provide directly to us, including:
- Personal Information: Name, email address, phone number, and mailing address when you register for events, create an account, or contact us.
- Account Information: Username, password, and profile information when you create an account on our platform.
- Course & Learning Data: Course progress, quiz results, certificates earned, and learning preferences when you use our E-Learning platform.
- Application Data: CV, cover letters, recommendation letters, and other documents submitted for opportunities (scholarships, grants, fellowships, internships).
- Communication Data: Messages, inquiries, and feedback you send to us via email, contact forms, or social media.
- Usage Data: Information about how you use our website, including pages visited, time spent, and actions taken.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services, including program registration, course enrollment, and opportunity applications.
- To process your registrations, enrollments, applications, and donations.
- To communicate with you about your account, registrations, applications, and other transactions.
- To send you updates, newsletters, marketing communications, and information about opportunities that may interest you (you may opt out at any time).
- To evaluate and improve our programs, courses, and user experience.
- To protect against fraudulent, unauthorized, or illegal activity.
- To comply with legal obligations and enforce our terms of service.
Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- With Your Consent: We may share your information with third parties when you have given us explicit consent.
- Service Providers: We may share information with third-party vendors who perform services on our behalf (e.g., payment processing, email delivery, data analytics).
- Partner Organizations: For scholarship, grant, or internship applications, we may share your application materials with our partner organizations (e.g., Makerere University, FAO, ILRI) for evaluation purposes.
- Legal Compliance: We may disclose information when required by law, court order, or government regulation.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or destruction. These measures include:
- Encryption of sensitive data during transmission using SSL/TLS protocols.
- Secure storage of passwords using industry-standard hashing algorithms.
- Regular security assessments and vulnerability scanning.
- Access controls limiting employee access to personal information.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to certain exceptions.
- Objection: Object to processing of your information for direct marketing purposes.
- Data Portability: Request transfer of your information to another organization.
- Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your information.
To exercise any of these rights, please contact us at privacy@AWeCCA.org.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:
- Remember your preferences and login information.
- Analyze website traffic and usage patterns.
- Improve website functionality and performance.
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
Third-Party Services
Our website may contain links to third-party websites or integrate third-party services (e.g., payment processors, analytics providers). These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete such information.
International Data Transfers
AWeCCA is headquartered in Uganda, and your information may be transferred to, stored, and processed in Uganda or other countries where we operate. By using our services, you consent to the transfer of your information to countries with data protection laws that may differ from those in your country of residence.
Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes retaining information for legal compliance, dispute resolution, and enforcement of our agreements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: privacy@AWeCCA.org
- Phone: +256 757 044 700
- Address: Makerere University, College of Veterinary Medicine, Kampala, Uganda