Support Center

How can we help you today?

Support Categories

Course Help

Trouble accessing courses or understanding content?

Get Help →

Account Issues

Login problems, password reset, or account access?

Reset Password →

Opportunities

Questions about jobs, internships, or scholarships?

Contact Us →

Frequently Asked Questions

How do I enroll in a course?

Browse our courses page, click "Enroll Now" on any free course, and create an account or log in to start learning immediately.

Are the courses really free?

Yes! All AWeCCA courses are completely free. We believe education should be accessible to everyone working to improve animal welfare in Africa.

How do I get my certificate?

Complete all modules and pass the final quiz with a score of 70% or higher. Your certificate will be available immediately in your dashboard.

How can I support AWeCCA?

You can Donate, become a partner, volunteer your time, or spread the word about our work. Visit our Donate page for more information.

How do I report a technical issue?

Contact our support team at support@AWeCCA.org with details about the issue, and we'll respond within 48 hours.

Can I get a refund for a donation?

Donations are non-refundable. If you believe there was an error, please contact us within 14 days and we will review your case.

Still Need Help?

Our support team is here for you.